Delivery Policy

Preparing for Your Robinson Furniture Delivery
Thank you for choosing Robinson Furniture! To help ensure a smooth and successful delivery, please review the following information:

Before Your Delivery

  • An adult (18 years of age or older) must be present to receive and inspect the furniture at the time of delivery.
  • Please measure all doorways, hallways, staircases, elevators, and room dimensions to ensure your new furniture will fit into your home.
  • Clear the area where your new furniture will be placed before our delivery team arrives.
  • Remove any existing furniture that may block access to the delivery area.
Delivery Information
  • Delivery dates are estimates and may change based on product availability and manufacturer shipping schedules.
  • If your item is not currently in stock, we will contact you with updated delivery information as soon as it becomes available.
  • Upon delivery, please inspect your furniture carefully before our delivery team leaves.
Customer Satisfaction
If you have any concerns regarding your furniture or its setup, please contact us immediately at (313) 338-3290 before the delivery team departs. We are committed to making sure you are completely satisfied with your purchase.

Furniture Pickup Option
You may also choose to pick up your furniture free of charge from our warehouse.

Pickup Hours:
Monday – Saturday
10:00 AM – 3:00 PM

Additional Delivery Policies
  • The delivery area must be cleared and ready to receive your new furniture.
  • Our delivery team does not remove existing furniture or mattresses.
  • Packaging materials are generally left with the customer. However, with management approval, our team will make every effort to neatly place packaging and debris in a location requested by the customer.
Thank you for shopping with Robinson Furniture!
Robinson Furniture
3180 E. Jefferson Ave.
Detroit, MI 48207
(313) 338-3290